Knowledgebase

Accessing the App (2)

• Logging In
• Forgotten Your Password?

Implementation (15)

• Decibel Tracking Code
• Form Tagging
• Form Submission Tagging
• Passing User IDs
• Implementing Using Adobe Launch

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Dashboard (6)

• Selecting Your Property
• Dashboard Metrics
• How Is Value Calculated?
• My Activity & Subscription
• Anomalous and Interesting Sessions

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Discover (7)

• Page Discovery
• Segment Discovery
• Form Discovery
• Applying Segments and Date Ranges to Discover
• Applying Filters to Page Discovery

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Segments (12)

• Segments Summary
• Creating Segments
• Using Segments
• Editing Segments
• Cloning Segments

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Funnels (10)

• Funnels Summary
• Creating Funnels
• Viewing Funnels
• Editing Funnels
• Cloning Funnels

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Sessions & Session Replays (11)

• Sessions Dashboard
• Session Details
• Applying Segments and Date Ranges to Sessions
• Applying Filters to Sessions
• Session Statistics

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Heatmaps (15)

• Decibel Insight Heatmap Extension
• Viewing Heatmaps
• Dot Heatmap
• Attribution Heatmap
• Hybrid Heatmaps

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Forms (10)

• Dynamic v Tagged Forms
• Form Data
• Editing Form and Field Details
• Form Elements
• Exporting Sessions in Forms

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Technical (10)

• Reports Summary
• JavaScript Error Reporting
• Form Validation Error Reporting
• Application Error Reporting
• HTTP Error Reporting

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Alerts (7)

• Alerts Summary
• Creating Alerts
• Subscribing to Alerts
• Viewing Alerts
• Editing Alerts

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Archives (4)

• Archives Summary
• Viewing Archives by Date
• Applying Filters to Archives
• Archive Statistics

Account Settings (22)

• Global Settings Summary
• My Details
• Properties
• Configuring Websites & Subdomains
• Deleting Properties

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Property Settings (9)

• Rules
• Channels
• Goals
• Pages
• Regex Path

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Integrations (16)

• Adobe Analytics
• Adobe Target
• Generic A/B Testing
• GlobalMaxer
• Google Analytics

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Reporting (3)

• Subscription
• Login Report
• Auditing

Help (4)

• Implementation Guide
• System Requirements
• Change Log
• Support Tickets

FAQs (11)

• Why can I not add more properties or users?
• Why do some sessions have blue play buttons and others have grey play buttons?
• Why does the replay have a faded white overlay?
• I have changed my form collection from dynamic to tagged, can I remove the old data?
• Can I limit collection on a property?

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