Decibel Insight
Knowledgebase

Segment Discovery

Segment Discovery allows you to drill down to the performance of all of the Segments present within your property, including any Segments that have been pulled through as part of our integrations with Adobe Analytics and Google Analytics.

To access Segment Discovery, click Discover on Decibel’s left-hand navigation panel, then click Segment Discovery.

This surfaces a metrics dashboard that functions similarly to the Page Discovery dashboard, with tabs to organize the metrics available, including session, behaviors, interaction and technical.

The metrics displayed show the total and averages across every Segment tracked by Decibel. By clicking on a particular metric, you’ll generate a ranking of Segments on which the metric is most frequent or prominent. Hovering over the tooltip next to each metric will provide more information about the respective metric.

Clicking on focus time in the Decibel account, for example, presents a list of Segments ranked by those with the highest average focus time (above). For each Segment, the list displays the total number of sessions and the average focus time.

Clicking through to an individual Segment from the ranked list using the blue arrow shows the full breakdown of metrics for that Segment, similar to the segment detail report, and allows you to click straight through to associated Session Replays for any underlined metrics.