Decibel Insight
Knowledgebase

First Time Login

When you are first created as Decibel user, you will receive an email from support@decibelinsight.com with instructions on configuring your account.

Simply click the link provided to you by email, where you will be able to create a password as part of your account configuration, before being able to login to the portal.

At this point, you will be able to login by visiting app.decibelinsight.com. More information on logging in can be found here.

Please note: The login link that you are provided with to create your account is only valid for 24 hours. Upon expiry of the link, you can visit app.decibelinsight.com/ForgotPassword to set this link to be shared again by entering your email, or visit the portal login screen and click Forgotten your password link. More information can be found here.