Decibel Insight
Knowledgebase

Creating Segments

Segments can be created by clicking the Add Segment button when viewing Segments in the app. You will be asked to add a Segment name, while a Description is optional. The “Share this segment with other users” option determines whether the segment is available to just you, or to other users in your account. Filters can be added by clicking Add Filters, while you can Edit or Delete any filters by clicking the respective buttons. Once you are happy with your segment, click the Create Segment button.

Segments can also be created and edited in Sessions, Heatmaps, Forms and Reports by clicking Filters and then the New or Edit buttons next to the Segment dropdown.

Options

When adding Filters, a number of Filter criteria will represent you with a number of options, such as the following:

Behavior

The behavior filters allow you to filter on visitor behavior that has been detected from our behavior-detection algorithms. More information on each filter can be found in the Decibel Insight app.

Engagement

Form

Integrations

You will only be able to segment by Integrations that you have enabled in the Integrations section.

Interaction

The interaction filters allow you to filter on visitor interactions that have been detected from our behavior-detection algorithms. More information on each filter can be found in the Decibel Insight app.

Technical

Traffic

Visitor

Custom Dimensions

Custom Dimensions can be created by going to Settings > Custom Dimensions. More information on Custom Dimensions can be found here. The names of all Custom Dimensions will be listed on the left, while the Options available will depend on the Scope chosen when creating your Custom Dimension, and these are displayed below.