Auditing

The Auditing feature of Decibel Insight allows you to see audit reports of your account usage, including authentication attempts and session replay viewing and sharing information.

This can be accessed by going to Settings > Auditing from the left hand menu.

The following information can be found in the Audit report:

• Authentication Log - Lists successful and unsuccessful authentication attempts from users with access to this account.
• Session Shared Log - Provides information about session replays that have been shared with other users.
• Session Viewed Log - Provides information about views of session replays.

You can download these reports as CSV files at any time by clicking the Download icon next to the relevant report. Upon clicking the Download button, you will be asked for the date range that you want to use for the download before clicking Export.

All Exports will be added to Archives.